ALL COURSES

Administrative Support

Course Name In House At Work Length Cost
Essential Business Writing ✓ 4.5 Hours $498
Minute Taking and Reporting ✓ ✓ 4.5 Hours $498
MS Excel ✓ 7 Hours $500
MS OFFICE for Business ✓ 28 Hours $2,000
MS Outlook ✓ 7 Hours $500
MS PowerPoint ✓ 7 Hours $500
MS World ✓ 7 Hours $500

Accounting, Finance & Legal Maters

Course Name In House At Work Length Cost
Anti-Money Laundering Regulations (Canada) ✓ 4.5 Hours $498
Contract Law for Non-Lawyers ✓ ✓ 4.5 Hours $498
Construction Contracts & Building Regulations ✓ ✓ 4.5 Hours $498
Dealing with Credit, Accounts Receivable and Debt Recovery ✓ 4.5 Hours $498
Finance for Non-Financial Managers ✓ 4.5 Hours $498
Learning to Develop Competitive Tenders, Bids & Proposals ✓ 4.5 Hours $498
QuickBooks ✓ 4.5 Hours $498
Understanding the Occupational Health and Safety Act (Ontario) ✓ ✓ 4.5 Hours $498

Automotive Administration

Course Name In House At Work Length Cost
Becoming the Most Productive Service Advisor ✓ ✓ 9 Hours $996
Communicating with Customers Effectively (Automotive) ✓ 9 Hours $996
Effective Internal Communications at the Car Dealership ✓ 4.5 Hours $498

Construction

Course Name In House At Work Length Cost
Conducting Investigations at Work ✓ 4.5 Hours $498
Contract Law for Non-Lawyers ✓ ✓ 4.5 Hours $498
Construction Contract Essentials (Certificate Program)
- Construction Contracts & Building Regulations
- Construction Procurement and Outsourcing
- Contract Dispute & Termination Procedures
- Preconstruction Budgeting
- Reporting Work Accidents
- Understanding Risk and Liability in the Construction Industry
✓ 27 Hours $2988
Construction Contracts & Building Regulations ✓ ✓ 4.5 Hours $498
Construction Phase Cost Management ✓ 4.5 Hours $498
Construction Procurement and Outsourcing ✓ 4.5 Hours $498
Contract Dispute & Termination Procedures ✓ 4.5 Hours $498
Effective Tender Preparation ✓ 4.5 Hours $498
Hazardous Materials Management ✓ 4.5 Hours $498
Preconstruction Budgeting ✓ 4.5 Hours $498
Project Management Fundamentals ✓ ✓ 9 Hours $996
Reporting Work Accidents ✓ 4.5 Hours $498
Understanding Risk and Liability in the Construction Industry ✓ 4.5 Hours $498

Customer Service / Communications

Course Name In House At Work Length Cost
Barriers to Effective Communications ✓ ✓ 4.5 Hours $498
Communicating with Customers Effectively (Automotive) ✓ 4.5 Hours $498
Communication & Presentation Skills for Event Planners ✓ 9 Hours $984
Communication Skills (Certificate Program)
- Barriers to Effective Communications
- Conflict Problem Resolution
- Effective Speaking and Effective Listening
- The Communications Process
✓ 18 Hours $1,992
Conflict Problem Resolution ✓ 4.5 Hours $498
Customer Problem Resolution ✓ ✓ 4.5 Hours $498
Customer Service (Certificate Program)
- Customer Service Excellence
- Customer Problem Resolution
- Delivering Outstanding Customer Service
- Mapping the Customer's Perspective
✓ 18 Hours $1,992
Customer Service Excellence ✓ ✓ 4.5 Hours $498
Delivering Presentations in an Easy-to-Follow Way ✓ 4.5 Hours $498
Delivering Outstanding Customer Service ✓ 4.5 Hours $498
Effective Internal Communications at the Car Dealership ✓ 4.5 Hours $498
Effective Speaking and Effective Listening ✓ ✓ 4.5 Hours $498
Mapping the Customer's Perspective ✓ 4.5 Hours $498
Motivate Clients and Inspire Them to Action ✓ 4.5 Hours $498
Presentation Skills (Certificate Program)
- Delivering Presentations in an Easy-to-Follow Way
- Motivate Clients and Inspire Them to Action
- Reduce Anxiety and Stress when Making Presentations
- The Art of Presenting Ideas with Clarity
✓ 18 Hours $1,992
Reduce Anxiety and Stress when Making Presentations ✓ 4.5 Hours $498
The Art of Presenting Ideas with Clarity ✓ ✓ 4.5 Hours $498
The Communications Process ✓ 4.5 Hours $498
Working Effectively with Others ✓ 4.5 Hours $498
Written Communications ✓ 4.5 Hours $498

Emergency & Crisis Response

Course Name In House At Work Length Cost
Communication Plans for Different Types of Crises ✓ 9 Hours $996
Disaster Response Management (Certificate Program)
- Communication Plans for Different Types of Crises
- Fundamentals of Crisis Management
✓ 18 Hours $1,992
Fundamentals of Crisis Management ✓ ✓ 9 Hours $996

Event Planning & Management

Course Name In House At Work Length Cost
Communication & Presentation Skills for Event Planners ✓ ✓ 9 Hours $996
Event Budgeting ✓ 4 Hours $498
Event Management – Advanced Project ✓ 12 Hours $1,494
Event Management – Basic Project ✓ 8 Hours $996
Event Management Social Media (Media Planning) ✓ 4 Hours $498
Event Planning Logistics ✓ 4 Hours $498
Event Professionalism & Event Sales ✓ 4 Hours $498
Event Programing ✓ 4 Hours $498
Event Risk Management ✓ 4 Hours $498
Introduction to Event Planning ✓ ✓ 4 Hours $498
Leadership Concepts for Event Managers ✓ 4 Hours $498
Sponsorship & Fundraising ✓ 4 Hours $498
Volunteer & Human Resources Management ✓ 4 Hours $498

Health Care

Course Name In House At Work Length Cost
Assisting People Living with Dementia (Certificate Program for PSWs)
- Communicating with People Living with Dementia
- Dementia: Education and Awareness
- Practical Skills for Caregivers of Persons Living with Dementia
- Understanding Behaviour for Better Interaction
✓ ✓ 22 Hours $1,992
Communicating with People Living with Dementia ✓ ✓ 5.5 Hours $498
Dementia: Education and Awareness ✓ ✓ 4.4 Hours $498
Health Care - Accessing Field Forms ✓ ✓ 3.5 Hours $320
Health Care Mobile Working Functionality ✓ ✓ 3.5 Hours $320
Health Care Office Reporting Skills ✓ ✓ 3.5 Hours $320
Health Care Practical Scheduling & Charting ✓ ✓ 3.5Hours $320
Practical Skills for Caregivers of Persons Living with Dementia ✓ ✓ 5.5 Hours $498
Scheduling for Health Care Providers (PSW) ✓ 4.5 Hours $498
Scheduling Solutions for Home Care Workers (Certificate Program)
- Health Care - Accessing Field Forms
- Health Care Mobile Working Functionality
- Health Care Office Reporting Skills
- Health Care Practical Scheduling & Charting
✓ ✓ 14 Hours $1,220
Senior Citizen's Regulations for the Health Sector ✓ 4.5 Hours $498
Understanding Behaviour for Better Interaction ✓ ✓ 5.5 Hours $498
Understanding the Long-Term Care Homes Act (Ontario) ✓ 5.5 Hours $498

Health & Safety / Hospitality

Course Name In House At Work Length Cost
Barista Expert 1 ✓ 4.5 Hours $498
Barista Expert 2 ✓ 4.5 Hours $498
Bill 168, Violence and Harassment in the Workplace ✓ 4.5 Hours $498
Coffee & Food Presentation and Product Development ✓ 4.5 Hours $498
Coffee Shop Customer Service & Expert Barista (Certificate Program)
- Customer Service Excellence in the Boutique Coffee Shop
- From the Coffee Plantation to the Boutique Coffee Shop
- Barista Expert 1
- Barista Expert 2
- Coffee & Food Presentation and Product Development
✓ 20 Hours $2490
Customer Service Excellence in the Boutique Coffee Shop ✓ ✓ 4 Hours $498
From the Coffee Plantation to the Boutique Coffee Shop (3 Hrs) ✓ 3 Hours $498
From the Vineyard to the Wine Tasting Room ✓ 8 Hours $1,244
Dealing with Confrontation, Intimidation and Aggression ✓ 4.5 Hours $498
Developing the Skills Needed to Work in a Wine Tasting Room ✓ 4 Hours $622
Effective Restaurant Training for Front-Line Staff (Certificate Program)
- Communication Skills
- Customer Service
- Restaurant Etiquette Training
✓ ✓ 32 Hours $4,882
Effective Restaurant Etiquette Training ✓ ✓ 9 Hours $1,580
First Aid & CPR (Certification) ✓ ✓ 16 Hours $180
Food Safety (Certification) ✓ ✓ 6 Hours $100
Hazardous Analysis and Critical Control Points ✓ ✓ 56 Hours $2,250
Hazardous Materials Management ✓ 4.5 Hours $498
Managing Workplace Pressure and Stress ✓ 4 Hours $498
Safe Transportation of Hazardous Substances ✓ 4 Hours $498
Understanding the Occupational Health and Safety Act (Ontario) ✓ ✓ 4.5 Hours $498
Using your Tasting Room Skills to Connect with Consumers ✓ 4 Hours $622
Waste Management and Sustainable Development ✓ 4.5 Hours $498
Wine Tasting Room Skills & Degustation Etiquette (Certificate Program)
- From the Vineyard to the Wine Tasting Room
- Developing the Skills Needed to Work in a Wine Tasting Room
- Using your Tasting Room Skills to Connect with Consumers
✓ 16 Hours $2,488

Human Resources / Learning & Development

Course Name In House At Work Length Cost
INTERCONNECTED FRAMEWORKS FOR SOCIAL JUSTICE, ANTI-RACISM, ANTI-OPPRESSION AND DEI FOR MENTAL HEALTH WORKERS CERTIFICATE PROGRAM ✓ ✓ 35 Hours $4,999
Assertiveness & Self Confidence in the Workplace ✓ ✓ 4.5 Hours $498
Career Exploration & Planning ✓ ✓ 20 Hours $2,667
Collective Bargaining: Regulations & Practices ✓ 4.5 Hours $498
Compliance Standards for Insurance & Financial Products ✓ ✓ 5 Hours $498
Conducting Investigations at Work ✓ 4.5 Hours $498
Designing Effective Training Plans & Resources ✓ 4.5 Hours $498
Developing Resilience at Work ✓ 4.5 Hours $498
Effective Facilitation ✓ 4.5 Hours $498
Fundamentals of Human Resources ✓ 4.5 Hours $498
Montessori Facilitators Refresher ✓ 12 Hours $1,338
Negotiating with Unions ✓ 4.5 Hours $498
How Learning Happens ✓ 36 Hours $4800
Job Readiness ✓ ✓ 12 Hours $1,600
Job Search & Career Management ✓ ✓ 20 Hours $2,667
Job Search & Career Development Skills (Certificate Program)
-Career Exploration & Planning
-Job Search & Career Management
-Job Readiness
✓ 52 Hours $6,933
Project Management Fundamentals ✓ ✓ 9 Hours $996
Reporting Work Accidents ✓ 4.5 Hours $498
Understanding Workplace Bullying & Harassment ✓ 4.5 Hours $498

Information Technology (IT) / Technical Training

Course Name In House At Work Length Cost
Cisco Certified Network Associate (CCNA) ✓ 36 Hours $1,042
CompTIA A+ certification ✓ 36 Hours $874
Microsoft Certified Systems Administrator ✓ 36 Hours $874
Solidworks: Basics for Beginners ✓ 24 Hours $2,390

Leadership

Course Name In House At Work Length Cost
Advanced Leadership (Certificate Program)
- Coaching: A Strategic Tool for Effective Leadership
- Collaborative Leadership Skills for Managers
- From Manager to Leader
- Leadership and Team Development
✓ 18 Hours $1,992
Assertiveness & Self Confidence in the Workplace ✓ ✓ 4.5 Hours $498
Coaching: A Strategic Tool for Effective Leadership ✓ 4.5 Hours $498
Collaborative Leadership Skills for Managers ✓ 4.5 Hours $498
Developing Leadership Skills (Certificate Program)
- How Leaders Inspire, Influence and Achieve Results
- Introduction to Leadership: Concepts and Tools
- Leadership Development
- Leadership Through People Skills
✓ 18 Hours $1,992
From Manager to Leader ✓ 4.5 Hours $498
How Leaders Inspire, Influence and Achieve Results ✓ 4.5 Hours $498
Innovation and Technology Transfer Management (Certificate Program) ✓ ✓ 64 Hours $10,880
Introduction to Leadership: Concepts and Tools ✓ 4.5 Hours $498
Leadership and Team Development ✓ 4.5 Hours $498
Leadership Development ✓ 4.5 Hours $498
Leadership Through People Skills ✓ 4.5 Hours $498
Negotiation Skills ✓ 4.5 Hours $498
Time Management ✓ 9 Hours $996

Marketing & Sales

Course Name In House At Work Length Cost
Advanced Sales (Certificate Program)
- Developing a Winning Sales Strategy
- Gaining Customer Commitment
- Managing a Sales Team
- Solution Selling
- Sales Negotiation: Developing your Own Sales Technique
- Studying the Market
✓ 24 Hours $1,992
Brand Strategy ✓ 8 Hours $996
Business to Business Marketing ✓ 4 Hours $996
Closing More, More; and, More Sales ✓ ✓ 5 Hours $498
Content Creation & Strategy ✓ 8 Hours $996
Developing the Sales Personality ✓ 5 Hours $498
Developing a Winning Sales Strategy ✓ 5 Hours $498
Digital Marketing Management (Certificate Program)
- Brand Strategy
- Content Creation & Strategy
- Digital Marketing Strategy
- Email Marketing
- Google AdWords
- Google Analytics & Tag Manager
- Inbound Marketing
- Mobile Marketing
- Search Engine Optimization (SEO)
- Social Media Advertising
✓ 72 Hours $8,964
Digital Marketing Strategy ✓ 8 Hours $996
Effective Client Management ✓ ✓ 5 Hours $498
Effective Sales (Certificate Program)
- Sales Fundamentals
- Developing the Sales Personality
- Effective Client Management
- The Perfect Sales Presentation
✓ 20 Hours $1,992
Email Marketing ✓ 8 Hours $996
Essentials of Digital Marketing ✓ 4 Hours $498
Google AdWords ✓ 4 Hours $498
Google Analytics & Tag Manager ✓ 4 Hours $498
Inbound Marketing ✓ 8 Hours $498/
Key Account Management ✓ ✓ 4 Hours $498
Managing a Sales Team ✓ 4 Hours $498
Marketing (Certificate Program)
- Marketing Fundamentals
- Business to Business Marketing
- Essentials of Digital Marketing
- Marketing Analysis and Problem Solving
- Marketing Fundamentals
- Marketing Research
- Pricing: A Complete Strategy
✓ 28 Hours $3,486
Marketing Analysis and Problem Solving ✓ 4 Hours $498
Marketing for Non-Marketers ✓ ✓ 9 Hours $996
Marketing Fundamentals ✓ 4 Hours $498
Marketing Research ✓ 4 Hours $498
Mobile Marketing ✓ 8 Hours $996
Pricing: A Complete Strategy ✓ 4 Hours $498
Sales Fundamentals ✓ 4 Hours $498
Sales Negotiation: Developing your Own Sales Technique ✓ 4 Hours $498
Search Engine Optimization (SEO) ✓ 8 Hours $996
Securing the Customer’s Commitment ✓ 4 Hours $498
Social Media Advertising ✓ 8 Hours $996
Solution Selling ✓ 4 Hours $498
Studying the Market ✓ 4 Hours $498
The Sales Personality ✓ 4 Hours $498
Writing for Websites ✓ 4 Hours $498

Property Management

Course Name In House At Work Length Cost
Condominium Administration ✓ 12 Hours $1,494
Introduction to Condominium Law (Ontario) ✓ 4 Hours $498
Site Building Management ✓ 12 Hours $1,494

Supply Chain & Inventory Management

Course Name In House At Work Length Cost
Inventory Management ✓ ✓ 12 Hours $1,494
Procurement and Vendor Management ✓ 12 Hours $1,494
SAP - Enterprise Resource Planning 101 ✓ ✓ 12 Hours $1,494
Supply Chain Fundamentals ✓ ✓ 8 Hours $996
Warehouse Performance Optimization ✓ 8 Hours $996