ALL COURSES

Administrative Support

Course Name In House At Work Length Cost
Essential Business Writing 4.5 Hours $498
Minute Taking and Reporting 4.5 Hours $498
MS Excel 7 Hours $500
MS OFFICE for Business 28 Hours $2,000
MS Outlook 7 Hours $500
MS PowerPoint 7 Hours $500
MS World 7 Hours $500
OFFICE Administration for Business (Certificate Program)
- Barriers to Effective Communications
- Conflict Problem Resolution
- Effective Speaking and Effective Listening
- The Communications Process
- MS World
- MS Excel
- MS Outlook
- MS PowerPoint
32 Hours $3,960

Accounting, Finance & Legal Maters

Course Name In House At Work Length Cost
Anti-Money Laundering Regulations (Canada) 4.5 Hours $498
Contract Law for Non-Lawyers 4.5 Hours $498
Construction Contracts & Building Regulations 4.5 Hours $498
Dealing with Credit, Accounts Receivable and Debt Recovery 4.5 Hours $498
Finance for Non-Financial Managers 4.5 Hours $498
Learning to Develop Competitive Tenders, Bids & Proposals 4.5 Hours $498
QuickBooks 4.5 Hours $498
Understanding the Occupational Health and Safety Act (Ontario) 4.5 Hours $498

Automotive Administration

Course Name In House At Work Length Cost
Becoming the Most Productive Service Advisor 9 Hours $996
Communicating with Customers Effectively (Automotive) 9 Hours $996
Effective Internal Communications at the Car Dealership 4.5 Hours $498

Construction

Course Name In House At Work Length Cost
Conducting Investigations at Work 4.5 Hours $498
Contract Law for Non-Lawyers 4.5 Hours $498
Construction Contract Essentials (Certificate Program)
- Construction Contracts & Building Regulations
- Construction Procurement and Outsourcing
- Contract Dispute & Termination Procedures
- Preconstruction Budgeting
- Reporting Work Accidents
- Understanding Risk and Liability in the Construction Industry
27 Hours $2988
Construction Contracts & Building Regulations 4.5 Hours $498
Construction Phase Cost Management 4.5 Hours $498
Construction Procurement and Outsourcing 4.5 Hours $498
Contract Dispute & Termination Procedures 4.5 Hours $498
Effective Tender Preparation 4.5 Hours $498
Hazardous Materials Management 4.5 Hours $498
Preconstruction Budgeting 4.5 Hours $498
Project Management Fundamentals 9 Hours $996
Reporting Work Accidents 4.5 Hours $498
Understanding Risk and Liability in the Construction Industry 4.5 Hours $498

Customer Service / Communications

Course Name In House At Work Length Cost
Barriers to Effective Communications 4.5 Hours $498
Communicating with Customers Effectively (Automotive) 4.5 Hours $498
Communication & Presentation Skills for Event Planners 9 Hours $984
Communication Skills (Certificate Program)
- Barriers to Effective Communications
- Conflict Problem Resolution
- Effective Speaking and Effective Listening
- The Communications Process
18 Hours $1,992
Conflict Problem Resolution 4.5 Hours $498
Customer Problem Resolution 4.5 Hours $498
Customer Service (Certificate Program)
- Customer Service Excellence
- Customer Problem Resolution
- Delivering Outstanding Customer Service
- Mapping the Customer's Perspective
18 Hours $1,992
Customer Service Excellence 4.5 Hours $498
Delivering Presentations in an Easy-to-Follow Way 4.5 Hours $498
Delivering Outstanding Customer Service 4.5 Hours $498
Effective Internal Communications at the Car Dealership 4.5 Hours $498
Effective Speaking and Effective Listening 4.5 Hours $498
Mapping the Customer's Perspective 4.5 Hours $498
Motivate Clients and Inspire Them to Action 4.5 Hours $498
Presentation Skills (Certificate Program)
- Delivering Presentations in an Easy-to-Follow Way
- Motivate Clients and Inspire Them to Action
- Reduce Anxiety and Stress when Making Presentations
- The Art of Presenting Ideas with Clarity
18 Hours $1,992
Reduce Anxiety and Stress when Making Presentations 4.5 Hours $498
The Art of Presenting Ideas with Clarity 4.5 Hours $498
The Communications Process 4.5 Hours $498
Working Effectively with Others 4.5 Hours $498
Written Communications 4.5 Hours $498

Emergency & Crisis Response

Course Name In House At Work Length Cost
Communication Plans for Different Types of Crises 9 Hours $996
Disaster Response Management (Certificate Program)
- Communication Plans for Different Types of Crises
- Fundamentals of Crisis Management
18 Hours $1,992
Fundamentals of Crisis Management 9 Hours $996

Event Planning & Management

Course Name In House At Work Length Cost
Communication & Presentation Skills for Event Planners 9 Hours $996
Event Budgeting 4 Hours $498
Event Management – Advanced Project 12 Hours $1,494
Event Management – Basic Project 8 Hours $996
Event Management Social Media (Media Planning) 4 Hours $498
Event Planning Logistics 4 Hours $498
Event Professionalism & Event Sales 4 Hours $498
Event Programing 4 Hours $498
Event Risk Management 4 Hours $498
Introduction to Event Planning 4 Hours $498
Leadership Concepts for Event Managers 4 Hours $498
Sponsorship & Fundraising 4 Hours $498
Volunteer & Human Resources Management 4 Hours $498

Health Care

Course Name In House At Work Length Cost
Assisting People Living with Dementia (Certificate Program for PSWs)
- Communicating with People Living with Dementia
- Dementia: Education and Awareness
- Practical Skills for Caregivers of Persons Living with Dementia
- Understanding Behaviour for Better Interaction
22 Hours $1,992
Communicating with People Living with Dementia 5.5 Hours $498
Dementia: Education and Awareness 4.4 Hours $498
Health Care - Accessing Field Forms 3.5 Hours $320
Health Care Mobile Working Functionality 3.5 Hours $320
Health Care Office Reporting Skills 3.5 Hours $320
Health Care Practical Scheduling & Charting 3.5Hours $320
Practical Skills for Caregivers of Persons Living with Dementia 5.5 Hours $498
Scheduling for Health Care Providers (PSW) 4.5 Hours $498
Scheduling Solutions for Home Care Workers (Certificate Program)
- Health Care - Accessing Field Forms
- Health Care Mobile Working Functionality
- Health Care Office Reporting Skills
- Health Care Practical Scheduling & Charting
14 Hours $1,220
Senior Citizen's Regulations for the Health Sector 4.5 Hours $498
Understanding Behaviour for Better Interaction 5.5 Hours $498
Understanding the Long-Term Care Homes Act (Ontario) 5.5 Hours $498

Health & Safety / Hospitality

Course Name In House At Work Length Cost
Barista Expert 1 4.5 Hours $498
Barista Expert 2 4.5 Hours $498
Bill 168, Violence and Harassment in the Workplace 4.5 Hours $498
Coffee & Food Presentation and Product Development 4.5 Hours $498
Coffee Shop Customer Service & Expert Barista (Certificate Program)
- Customer Service Excellence in the Boutique Coffee Shop
- From the Coffee Plantation to the Boutique Coffee Shop
- Barista Expert 1
- Barista Expert 2
- Coffee & Food Presentation and Product Development
20 Hours $2490
Customer Service Excellence in the Boutique Coffee Shop 4 Hours $498
From the Coffee Plantation to the Boutique Coffee Shop (3 Hrs) 3 Hours $498
From the Vineyard to the Wine Tasting Room 8 Hours $1,244
Dealing with Confrontation, Intimidation and Aggression 4.5 Hours $498
Developing the Skills Needed to Work in a Wine Tasting Room 4 Hours $622
Effective Restaurant Training for Front-Line Staff 40 Hours $3,900
Effective Restaurant Etiquette Training 9 Hours $1,580
First Aid & CPR (Certification) 16 Hours $180
Food Safety (Certification) 6 Hours $100
Hazardous Analysis and Critical Control Points 56 Hours $2,250
Hazardous Materials Management 4.5 Hours $498
Managing Workplace Pressure and Stress 4 Hours $498
Safe Transportation of Hazardous Substances 4 Hours $498
Understanding the Occupational Health and Safety Act (Ontario) 4.5 Hours $498
Using your Tasting Room Skills to Connect with Consumers 4 Hours $622
Waste Management and Sustainable Development 4.5 Hours $498
Wine Tasting Room Skills & Degustation Etiquette (Certificate Program)
- From the Vineyard to the Wine Tasting Room
- Developing the Skills Needed to Work in a Wine Tasting Room
- Using your Tasting Room Skills to Connect with Consumers
16 Hours $2,488

Human Resources / Learning & Development

Course Name In House At Work Length Cost
Assertiveness & Self Confidence in the Workplace 4.5 Hours $498
Career Exploration & Planning 20 Hours $2,667
Collective Bargaining: Regulations & Practices 4.5 Hours $498
Compliance Standards for Insurance & Financial Products 5 Hours $498
Conducting Investigations at Work 4.5 Hours $498
Designing Effective Training Plans & Resources 4.5 Hours $498
Developing Resilience at Work 4.5 Hours $498
Effective Facilitation 4.5 Hours $498
Fundamentals of Human Resources 4.5 Hours $498
Montessori Facilitators Refresher 12 Hours $1,338
Negotiating with Unions 4.5 Hours $498
How Learning Happens 36 Hours $4800
Job Readiness 12 Hours $1,600
Job Search & Career Management 20 Hours $2,667
Job Search & Career Development Skills (Certificate Program)
-Career Exploration & Planning
-Job Search & Career Management
-Job Readiness
52 Hours $6,933
Project Management Fundamentals 9 Hours $996
Reporting Work Accidents 4.5 Hours $498
Understanding Workplace Bullying & Harassment 4.5 Hours $498

Information Technology (IT) / Technical Training

Course Name In House At Work Length Cost
Cisco Certified Network Associate (CCNA) 36 Hours $1,042
CompTIA A+ certification 36 Hours $874
Microsoft Certified Systems Administrator 36 Hours $874
Solidworks: Basics for Beginners 24 Hours $2,390

Leadership

Course Name In House At Work Length Cost
Advanced Leadership (Certificate Program)
- Coaching: A Strategic Tool for Effective Leadership
- Collaborative Leadership Skills for Managers
- From Manager to Leader
- Leadership and Team Development
18 Hours $1,992
Assertiveness & Self Confidence in the Workplace 4.5 Hours $498
Coaching: A Strategic Tool for Effective Leadership 4.5 Hours $498
Collaborative Leadership Skills for Managers 4.5 Hours $498
Developing Leadership Skills (Certificate Program)
- How Leaders Inspire, Influence and Achieve Results
- Introduction to Leadership: Concepts and Tools
- Leadership Development
- Leadership Through People Skills
18 Hours $1,992
From Manager to Leader 4.5 Hours $498
How Leaders Inspire, Influence and Achieve Results 4.5 Hours $498
Innovation and Technology Transfer Management (Certificate Program) 64 Hours $10,880
Introduction to Leadership: Concepts and Tools 4.5 Hours $498
Leadership and Team Development 4.5 Hours $498
Leadership Development 4.5 Hours $498
Leadership Through People Skills 4.5 Hours $498
Negotiation Skills 4.5 Hours $498
Time Management 9 Hours $996

Marketing & Sales

Course Name In House At Work Length Cost
Advanced Sales (Certificate Program)
- Developing a Winning Sales Strategy
- Gaining Customer Commitment
- Managing a Sales Team
- Solution Selling
- Sales Negotiation: Developing your Own Sales Technique
- Studying the Market
24 Hours $1,992
Brand Strategy 8 Hours $996
Business to Business Marketing 4 Hours $996
Closing More, More; and, More Sales 5 Hours $498
Content Creation & Strategy 8 Hours $996
Developing the Sales Personality 5 Hours $498
Developing a Winning Sales Strategy 5 Hours $498
Digital Marketing Management (Certificate Program)
- Brand Strategy
- Content Creation & Strategy
- Digital Marketing Strategy
- Email Marketing
- Google AdWords
- Google Analytics & Tag Manager
- Inbound Marketing
- Mobile Marketing
- Search Engine Optimization (SEO)
- Social Media Advertising
72 Hours $8,964
Digital Marketing Strategy 8 Hours $996
Effective Client Management 5 Hours $498
Effective Sales (Certificate Program)
- Sales Fundamentals
- Developing the Sales Personality
- Effective Client Management
- The Perfect Sales Presentation
20 Hours $1,992
Email Marketing 8 Hours $996
Essentials of Digital Marketing 4 Hours $498
Google AdWords 4 Hours $498
Google Analytics & Tag Manager 4 Hours $498
Inbound Marketing 8 Hours $498/
Key Account Management 4 Hours $498
Managing a Sales Team 4 Hours $498
Marketing (Certificate Program)
- Marketing Fundamentals
- Business to Business Marketing
- Essentials of Digital Marketing
- Marketing Analysis and Problem Solving
- Marketing Fundamentals
- Marketing Research
- Pricing: A Complete Strategy
28 Hours $3,486
Marketing Analysis and Problem Solving 4 Hours $498
Marketing for Non-Marketers 9 Hours $996
Marketing Fundamentals 4 Hours $498
Marketing Research 4 Hours $498
Mobile Marketing 8 Hours $996
Pricing: A Complete Strategy 4 Hours $498
Sales Fundamentals 4 Hours $498
Sales Negotiation: Developing your Own Sales Technique 4 Hours $498
Search Engine Optimization (SEO) 8 Hours $996
Securing the Customer’s Commitment 4 Hours $498
Social Media Advertising 8 Hours $996
Solution Selling 4 Hours $498
Studying the Market 4 Hours $498
The Sales Personality 4 Hours $498
Writing for Websites 4 Hours $498

Property Management

Course Name In House At Work Length Cost
Condominium Administration 12 Hours $1,494
Introduction to Condominium Law (Ontario) 4 Hours $498
Site Building Management 12 Hours $1,494

Supply Chain & Inventory Management

Course Name In House At Work Length Cost
Inventory Management 12 Hours $1,494
Procurement and Vendor Management 12 Hours $1,494
SAP - Enterprise Resource Planning 101 12 Hours $1,494
Supply Chain Fundamentals 8 Hours $996
Warehouse Performance Optimization 8 Hours $996