Description

“One of the ways you build self-esteem is by being self-assertive when it is not easy to do so. There are always times when self-assertiveness requires courage, no matter how high your self-esteem.” Nathaniel Branden

There are solid links between self confidence and assertiveness. People often say “be more assertive”; but, how do you actually do that? Mastering the skills to put your ideas and input forward is extremely important; since, having the ability to agree or disagree, to join in or opt out without causing any negative feelings gives people the right balance between being assertive without appearing “pushy” to others. Being able to communicate confidently and assertively is not only a prerequisite for success in the workplace; but also, outside of the workplace.

This comprehensive Assertiveness and Self-Confidence course is directed to provide participants the skills needed to raise their self worth and empowers them with the confidence to assert themselves in any situation without feeling or appearing rude. Additionally, students learn and develop techniques to communicate in a polite yet assertive way and get their point across when required.

After attending the training participants will discover how to unveil their own personal worth, how to use effective body language, how to express disagreement in a positive manner, how to speak with confidence, how to say “no” without offending and much, much more.

PROGRAM OBJECTIVES

Upon completion of this course, participants will have a sound understanding about:

• The real meaning of assertiveness and self-confidence
• Best techniques to confidently express opinions & needs
• Identifying & eliminating negative thinking and self talk
• Recognizing and dealing with difficult behaviors in other people
• Recognizing the importance of your own opinions
• Techniques to become an effective communicator
• The importance of setting achievable goals in line with personal values
• Ways to say ‘no’ without being rude or seeming disinterested
• Why it’s okay to speak up and to stand up for what you believe

LEARNING OUTCOMES:

By the end of this course, participants should be able to:

• Master assertiveness – When and how to use it
• Build and rebuild self-confidence
• Project self-confidence
• Apply the two key techniques that support assertiveness: “Fogging” and “Stuck Record”
• Balance self confidence and assertiveness
• Communicate with confidence
• Deal effectively with workplace challenges to self confidence
• Say no without appearing rude
• Set goals and create a realistic action plan to develop assertiveness and self-confidence
• Understand the cultural dimension of assertiveness and self-confidence

WHO SHOULD ATTEND

“Assertiveness & Self Confidence in the Workplace” is designed for staff members, supervisors and employers who want to find the right balance, accomplish their goals and get what they want with integrity while building their credibility.