Description

For event planners and managers, communication and presentation skills are a core part of their business personality, since these “tools of the trade” allow them to become real assets to their organizations. Key workplace communication skills include gathering, conveying and receiving information together with completing routine correspondence and presenting topics or products in a clear and attractive fashion.

The focus of this course is to help participants to become aware of their present ways of communicating and to build on the communication and presentation skills needed to excel in the workplace.

During the training, students are exposed to the principles of active communication and the effective presentation fundamentals needed to excel in the workplace. Furthermore, participants receive practical step-by-step advice that helps them to shape their messages, empowers them to engage in meaningful conversations; and gives them the confidence to handle challenging situations. A dynamic and experiential learning approach is used throughout the course, which provides students with the specific skills and directions required to become comfortable with their own presentation style. Creating a compelling message, using various types of visual aids, and engaging the audience interaction are some of the topics included in the course content.

PROGRAM OBJECTIVES

Upon completion of this course, participants will have a sound understanding about:

• General principles of communication
• The steps involved in the communication process
• The fundamentals of active communication and effective presentation skills
• Common barriers to active communication
• The principles inherent to effective speaking and active listening
• Common grammar rules used in written communication
• Communication Protocols
• Strategies for improving customer’s engagement & collaboration

LEARNING OUTCOMES:

By the end of this course, participants should be able to:

• Convert more prospects into clients by improving the quality of communication
• Deliver effective presentations
• Unlock the participant’s potential as an effective communicator
• Learn to use your voice to communicate effectively
• Learn to use body language to communicate more powerfully
• Structure your messages for greater clarity and impac
• Address audience questions with professionalism and confidence
• Reduce presentation anxiety and stress with proven exercises and techniques
• Differentiate yourself and become more influential in your organization
• Engage listeners, understand their needs and adjust your presentations accordingly

WHO SHOULD ATTEND

Individuals involved in event planning and event management, and those employers and staff members wishing to acquire the communication and presentation skills needed to succeed in the event planning sphere, including:

Account Executives
Administrative Assistants
Business Developers
Business Owners
Event Planners
Event Managers
Program Managers
Receptionists
Sales Representatives
Team Leaders